Refund Policy

Last updated: October 29, 2026

Try SpatialTap free for 7 days before you buy. If it still doesn't work out after you've paid, you get your money back.

14 days, no questions asked

Within 14 days of your purchase you can have a full refund for any reason. You don't need to explain why.

How to ask

• Write to support@spatialtap.com from the email address you bought with, or include your order number from the receipt.
• Or use the link in the receipt email from Paddle to ask Paddle for a refund directly.

Who refunds you

Purchases are processed by Paddle, our merchant of record. Paddle issues the refund to your original payment method, usually within 5–10 business days depending on your bank.

Your license key

A full refund ends the license key; a partial refund (for example, a refund of tax) does not. A key also ends with a chargeback (unless the chargeback is reversed), or when you ask us to delete your records (see the privacy policy). SpatialTap then stops at its next check of the key (at most once a week, and only when it can reach the license server), and your apps sound the way they did before.

After 14 days

Write to support@spatialtap.com anyway. If something is wrong with the app, we'll try to make it right. Your statutory rights in your country are not affected.